Measuring What Matters
Retail Audit
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Why choose us

SMRC's Key Unique
Selling Points

Own Field Team in UAE & OMAN

Our dedicated field team ensures reliable data collection and quality control, providing insights you can trust.

01

1000’S of Panel Shops across industries

We have access to a vast network of panel shops across various industries, giving us an unparalleled ability to gather diverse perspectives.

02

Universe Census capabilities

Our census capabilities allow us to collect data on the entire population of interest, ensuring a complete and accurate picture.

03

Automotive, FMCG, Confectionery, Optics, Tobacco, Retail & Fashion

Our expertise in a range of industries allows us to provide tailored solutions and deep insights.

04

Adhoc Research

We can quickly design and execute research projects, providing timely insights to support your decision-making.

05

Infographic Reports and Daily dashboards

Our visually compelling reports and dashboards make it easy to understand and act on key findings.

06

Geo Location for all surveys

Our surveys are geo-located, allowing us to provide detailed insights into regional variations and trends.

07

Advanced Analytic solutions

Our advanced analytics capabilities provide deeper insights and predictive modeling to help you make data-driven decisions.

08

Data Verification strategies

Our rigorous data verification strategies ensure that the insights we provide are accurate and reliable.

09

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Automotive mystery shopping

We offer a mystery shopping service for the automotive industry. Our mystery shoppers interact with your service points and representatives. This helps in understanding how your brand is perceived by your customers.

Airlines/airports mystery shopping

We have a vast network of airline mystery shoppers. Our experts keenly analyze every point of your service and curate detailed experience reports. The observations include customer service, flight experience, representative interaction, etc. 

Hotel mystery shopping

We also offer hotel mystery shopping where our mystery shoppers analyze your hospitality services. They focus on several aspects of hospitality including bookings, room service, reservation, cleanliness, staff interaction, food, hygiene, etc. 

Restaurants mystery shopping

Systematic Market Research Consultancy has a team of experienced restaurant mystery shoppers who keenly analyze and observe the restaurant service experience. Various focusing points during the visit are food, restroom, service, ambiance, etc. 

Retail mystery shopping

Our retail mystery shopping services emphasize your employee product knowledge, interaction with customers, staff management, etc. This helps in better service development along with enhanced human resource optimization. 

Hospitals mystery shopping

Systematic Market Research Consultancy’s hospital mystery shopping services analyze all the compliances of healthcare services in UAE. Our experts make a detailed report regarding the compliance performance in your premises. 

Customer service mystery shopping

Customer service is one of the most crucial factors to retain your leads. That’s why Systematic Market Research Consultancy offers customer service mystery shopping which helps in evaluating the experience of your clients during the whole interaction. 

Banks mystery shopping 

Our bank mystery shopping services focus on retail and wealth factors. Our experts observe branch service interaction, contact center, internal service, etc. 

our mystery shoppers can cover your outlets

In UAE, all the Emirates from Abu Dhabi to Al Ain, Dubai, Sharjah, Ajman, Ras Al-Khaimah, Umm Al Quwain, Fujairah, and Khor Fakkan.
In Saudi Arabia, to cities including Riyadh, Jeddah, Daman, Macca, Medina, Jubail, and Yanbu.
In Oman we cover Muscat, Salalah, Nizwa, Sur, Sohar, Khasab.

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WHAT CLIENT'S SAY?

Why choose us

SMRC's Key Unique
Selling Points

Own Field Team in UAE & OMAN

Our dedicated field team ensures reliable data collection and quality control, providing insights you can trust.

01

1000’S of Panel Shops across industries

We have access to a vast network of panel shops across various industries, giving us an unparalleled ability to gather diverse perspectives.

02

Universe Census capabilities

Our census capabilities allow us to collect data on the entire population of interest, ensuring a complete and accurate picture.

03

Automotive, FMCG, Confectionery, Optics, Tobacco, Retail & Fashion

Our expertise in a range of industries allows us to provide tailored solutions and deep insights.

04

Adhoc Research

We can quickly design and execute research projects, providing timely insights to support your decision-making.

05

Infographic Reports and Daily dashboards

Our visually compelling reports and dashboards make it easy to understand and act on key findings.

06

Geo Location for all surveys

Our surveys are geo-located, allowing us to provide detailed insights into regional variations and trends.

07

Advanced Analytic solutions

Our advanced analytics capabilities provide deeper insights and predictive modeling to help you make data-driven decisions.

08

Data Verification strategies

Our rigorous data verification strategies ensure that the insights we provide are accurate and reliable.

09

Why choose us

SMRC's Key Unique
Selling Points

Own Field Team in UAE & OMAN

Our dedicated field team ensures reliable data collection and quality control, providing insights you can trust.

01

1000’S of Panel Shops across industries

We have access to a vast network of panel shops across various industries, giving us an unparalleled ability to gather diverse perspectives.

02

Universe Census capabilities

Our census capabilities allow us to collect data on the entire population of interest, ensuring a complete and accurate picture.

03

Automotive, FMCG, Confectionery, Optics, Tobacco, Retail & Fashion

Our expertise in a range of industries allows us to provide tailored solutions and deep insights.

04

Adhoc Research

We can quickly design and execute research projects, providing timely insights to support your decision-making.

05

Infographic Reports and Daily dashboards

Our visually compelling reports and dashboards make it easy to understand and act on key findings.

06

Geo Location for all surveys

Our surveys are geo-located, allowing us to provide detailed insights into regional variations and trends.

07

Advanced Analytic solutions

Our advanced analytics capabilities provide deeper insights and predictive modeling to help you make data-driven decisions.

08

Data Verification strategies

Our rigorous data verification strategies ensure that the insights we provide are accurate and reliable.

09